Do you complain to shops and businesses when the need arises?
Last night we went to the supermarket (turns out I do need to buy food after all) and I bought a squash. The cashier couldn't locate the exact item on the till so asked me how much it was, told her and she typed it in. When I got home I thought Id been overcharged so I weighed the squash and I believe I have been.
I decided to let it go.
But then I decided not to let it go and, despite all my cringing and discomfort, wrote an email to the store about it. But instead of just saying "I was overcharged" I turned it into an email about hard to find items on the till. Oh my word, I think I was blushing as I typed. The thing is, had I dealt with it in the store I would have had no issue being blunt face-to-face. I think it's because it's such a small thing it seems more petty to deal with it after the fact that right there and then (when for various reasons I didn't pay enough attention).
To make it clear, I didn't ask for my 50p back, just that it was a customer service issue that they might wish to look at. I think I felt particularly odd about it as after my week off I had totally forgotten how to work in a shop and my standards of customer service were certainly off their game yesterday, so am probably in no position to judge at all!
So, pointing things out, do you do it or let it slide?