Dan has had another positive complaint experience, we had a bit of an issue at a coffee shop the other week. Dan decided to tweet the company about it, yesterday they sent him a message to say some points would be added to his loyalty card. Result! It's enough for a free drink so that will come in useful at some time.
Obviously I know it's true, I always look into charity shops when we visit somewhere different, but it was really interesting to see it from the other side. We get so many visitors who come once or twice a year and make a point of visiting the shop because we always have something they want at a price they want to pay.
I too saw something I really liked this week, but it was way out of my price range, oh well, you can't win them all, beautiful illustrations or not.
Like Peter and Wonk, Dan and I are on our travels tomorrow, to Peterlee, I am very very excited.