People ask me quite often why I volunteer at the shop and why that particular charity. I always laugh it off by saying it's to spot bargains or even to meet people or something like that.
Yesterday a lady donated a few items to the shop and thanked us for doing so much for her Father before he died, and she started to cry, but kept on telling us about all the services and support they had been able to access through us. It was a very special moment, and it was nice to be reminded that the money does make a difference, right here in our town.
She then told us about a brand new with tags skirt she'd piked up at the shop for less than a fiver. We were declared to be all round good eggs.